Platforms & Services

Pollsters and other communications researchers are finding their job ever more challenging but also more interesting, and, with the help of new techniques and data sources, even more amenable.

Wondering how to describe social media and Web 2.0? Trying to figure out what happens next? Read Bruce Sterling's latest speech, "The Brief But Glorious Life of Web 2.0, and What Comes After."

Last week my colleague, Amanda Lenhart, appeared on the Kojo Nnamdi show to talk about the opportunities and hazards that come with using social networking sites.

The most prominent narrative in social media online last week shifted from the stimulus bill to a critique of Obama’s first month in office. While the economic crisis was still a large topic, a policy change at Facebook created an uproar that forced the site to then change course.

Google has started placing ads on Google News pages. How's that working out?

Lee Rainie's speech at the Integrated Media Association meeting was a hit on Twitter.

The Future of Music Coalition's Policy Day brings together musicians, techies, policymakers and advocates to discuss the changing music and technology policy landscape.

Along with communicating extensively via untethered mobile devices, Twitter users are more likely to consume news and information on these devices as well.

As of December 2008, 11% of online American adults said they used a service like Twitter or another service that allowed them to share updates about themselves or to see the updates of others.

The social networking juggernaut Facebook turns five years old today, and the chatter online about the birthday ranges from congratulatory to cautionary.