report | May 24, 2004

How Americans Get in Touch With Government

Internet users are increasingly turning to e-government sites to carry out their business with government. But Internet users and non-users alike value having more than one way to get in touch with government.

presentation | May 3, 2004

Harnessing E-Government: A Primer on Citizen Habits

The major portals of Web traffic played a late, mild, yet remarkably sophisticated role in the proceedings. Some 22% of Internet users searched the Internet for campaign news during the 2002 mid-term election, but they were somewhat less successfu...

report | Jan 11, 2004

Cable and Internet Loom Large in Fragmented Political News Universe

Summary of Findings The 2004 presidential campaign is continuing the long-term shift in how the public gets its election news. Television news remains dominant, but there has been further erosion in the audience for broadcast TV news. The Internet, a relatively minor source for campaign news in 2000, is now on par with such traditional […]

report | Mar 20, 2003

What online citizens like to see and do

The Internet offers a variety of activities to the online citizenry. The survey asked whether respondents ever engaged in eleven of them, and this table displays the results.

report | Mar 20, 2003

Email is now a main channel for politics

WASHINGTON, D.C. (March 20) – Email has become an increasingly popular and potent tool for political communication in America. Two-thirds of politically engaged Internet users during the 2002 election cycle sent or received email related to the campaign. But campaigners said they had more success using the Net to communicate with the press than with […]

report | Jan 5, 2003

Political Sites Gain, But Major News Sites Still Dominant

Introduction and Summary More Americans used the Internet to get campaign information in 2002 than during the last midterm election four years ago. While much of this increase has come from the overall growth in the online population, a higher proportion of Internet users sought election news than did so four years ago (22% now, […]

presentation | Feb 12, 2002

The Rise of the E-Citizen

Covers our basic findings related to how people use government Web sites.

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