Platforms & Services

The presentation highlights our findings about how broadband users are different from dial-up users.

Those who have home broadband connections use the Internet differently from those who have dial-up connections. Broadband users spend more time online, do more things, and do them more often than dial-up Internet users.

Information on the Web is important to significant numbers of Americans when they are making important choices related to education and job training, investments and big-ticket purchases, and health care for themselves or for loved ones. Online mater...

Sixty-eight million Americans have used the Web sites of government agencies, a figure up from 40 million such users two years ago. They exploit their new access to government in wide-ranging ways, finding information to further their civic, professi...

The speech covers our basic findings about how people used the Internet immediately after 9/11.

As Americans gain experience online, they use the Internet more for their jobs, to make more online purchases and carry out other financial transactions, and to write emails with more significant and intimate content.

Online Holiday shopping grew this season from the previous, though Internet users also increasingly use the Internet during the holiday season to search for information on travel, holiday crafts, recipes and traditions.

2001 holiday season sees more e-commerce, and more online socializing Washington, D.C.–Women topped men in holiday online shopping – 58% of those who bought gifts online during the most recent shopping season were women. This is part of a broader story about advances in e-tailing as more people spent more money this year compared to […]

One in four Internet users has gotten religious or spiritual information online at one point or another. The September 11 terror attacks compelled millions of Internet users to turn to religious issues and concerns online. The most popular online religious activities are solitary ones, such as hunting for general spiritual information online.

Asian Americans who speak English are more experienced and more active Internet users than whites, Hispanics, and African-Americans. Asian-Americans are the heaviest daily users of the Internet, and are the most likely to have fully integrated the Web into their daily lives.