Platforms & Services

While telephone calling using Voice over Internet Protocol (VoIP) has attracted considerable attention in the business community and among policymakers, 27% of Internet users in the United States – or 17% of all Americans – have heard of the service....

As usual, the recording industry, the technology sector, consumer advocates and policy makers are having difficulty finding common ground on this issue, to say the least. But how do the musicians...

The presentation outlines three main groups, roughly aligned with the constituencies of a college or university website--teens/prospective students, current students and parents--and discusses the online nature, behaviors and beliefs of these groups.

A lot has happened in the world of spam since we issued our major report in October, 2003

But Citizens Want Multiple Channels Available to Contact Government

According to a March 2004 survey by the Pew Internet & American Life Project, 28% of Americans - and fully 41% of all Internet users - have within the past month used a laptop that can connect wirelessly to the Internet or a cell phone that lets t...

Between March 15 and April 15 of this year, 2,755 musicians and songwriters responded to a Web-based survey about the way they use the Internet and their views on a host of public policy questions related to copyright and music file-sharing on the In...

14% of the 128 million American adults now online report that they downloaded music at one time, but no longer do so. About a third of these former music downloaders - 6 million adults - say that the RIAA’s tactics are the reason they stopped.

In our Internet tracking survey in February, 2004 we recorded our highest readings ever on the number of Internet users who are e-shoppers, the number who participate in online auctions, and the number of Americans who use computers. In addition, we ...

22% of Americans 65 and older use the Internet. The percent of seniors who go online has jumped by 47% between 2000 and 2004. In a February 2004 survey, 22% of Americans age 65 or older reported having access to the Internet, up from 15% in 2000. By ...