Online shopping has grown rapidly in U.S., but most sales are still in stores
Through the first three quarters of 2023, retail e-commerce totaled $793.7 billion, or 14.9% of all retail sales.
A majority of Americans have heard of ChatGPT, but few have tried it themselves
Just 14% of all U.S. adults say they have used ChatGPT for entertainment, to learn something new, or for their work.
On alternative social media sites, many prominent accounts seek financial support from audiences
23% of the prominent accounts on the seven alternative social media sites studied sought financial support from their audiences in June 2022.
Majority of Americans aren’t confident in the safety and reliability of cryptocurrency
Concern among U.S. adults about cryptocurrency is broad, but some groups are more concerned than others. Only 18% are somewhat confident in crypto.
For shopping, phones are common and influencers have become a factor – especially for young adults
Social media is an important tool for consumers, with some Americans – particularly younger adults – turning to influencer recommendations.
Payment apps like Venmo and Cash App bring convenience – and security concerns – to some users
PayPal is used by a majority of U.S. adults (57%). Smaller shares report ever using Venmo (38%), Zelle (36%) or Cash App (26%).
Three-in-ten Americans now read e-books
75% of U.S. adults say they have read a book in the past 12 months in any format, a figure that has remained largely unchanged since 2011.
How the political typology groups compare
Pew Research Center’s political typology sorts Americans into cohesive, like-minded groups based on their values, beliefs, and views about politics and the political system. Use this tool to compare the groups on some key topics and their demographics.
Online harassment occurs most often on social media, but strikes in other places, too
Three-quarters of U.S. adults who have recently faced some kind of online harassment say it happened on social media.
From virtual parties to ordering food, how Americans are using the internet during COVID-19
Some Americans – particularly those who are younger or college educated – are finding virtual ways to connect, shop and be active.
