Susannah Fox

Senior Research Fellow Deborah Fallows has been living in China for the past two years, sending us whimsical dispatches as well as in-depth reports about the impact of the internet on social life.

Participatory medicine and why people are "looking for the mouse."

Alicia Chang’s story on doctor-patient email has generated quite a bit of coverage and comment across the Web. I’m quoted as saying that “[p]eople are able to file their taxes online, buy and sell household goods, and manage their financial accounts. The health care industry seems to be lagging behind other industries.” Here is a […]

Deloitte has created a new health consumer typology that is worth checking out, despite their reliance on an online-only sample.

E-patients are at the center of the health care revolution, but how will Health 2.0 attract and serve the majority, not just the elite?

E-patients are at the center of the health care revolution, but how will Health 2.0 attract and serve the majority, not just the elite?

A new journal article on doctor-patient email reveals (to me, for the first time) that the very first phone call was actually a call for emergency medical assistance. Alexander Graham Bell had just spilled battery acid on himself, hence his hurrie...

New "thermometer" charts show degrees of access to the internet and cell phones among various demographic groups.

Surgical patients with a strong network of friends & family reported better scores for anxiety, depression, inner peace, relaxation, pain intensity and pain unpleasantness.

The Pew Internet & American Life Project has created three "thermometers" of digital access: internet, cell phone, and home broadband connections.