What do journalists think the news industry does best and worst?

In a recent survey, Center researchers asked nearly 12,000 U.S.-based journalists in a pair of open-ended questions to write down the one thing the news industry does the best job of these days and what it does worst. These responses were then categorized into one of nine broad categories.

The maroon boxes below show responses to the question about what the news industry does best, while the gold boxes include responses to the question about what it does worst.

Source: Survey of U.S. journalists conducted Feb. 16-March 17, 2022. See the methodology for more details.