March 15-April 3, 2012 – Cell Phones

Our April 2012 tracking survey contains data on cell phone ownership, usage and attitudes.

Mobile phone owners like the convenience and ease of connectivity, but rue that they can be interrupted more easily, have to pay the bills, and face bad connections.

Photo taking, texting, and accessing the internet are the most popular activities people pursue with their mobile phones

More than half of app users have uninstalled or avoided an app due to concerns about personal information

Telemarketing calls and spam texts are realities for most cell phone users. Smartphone owners are particularly likely to report dropped phone calls and slow download speeds.

52% of adult cell owners use their phones while engaging with televised content; younger audiences are particularly active in these "connected viewing" experiences

17% of cell phone owners do most of their online browsing on their phone, rather than a computer or other device. Most do so for convenience, but for some their phone is their only option for online access.

For the first time, half of American adults ages 65 and older are online.

86% of smartphone owners used their phone in the past month to make real-time queries to help them meet friends, solve problems, or settle arguments