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Pew Research CenterNovember 19, 2019
Mobile Divides in Emerging Economies

Mobile users experiencing financial hardship more likely to say mobile phones have helped them obtain news and information

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Mobile users experiencing financial hardship more likely to say mobile phones have helped them obtain news and information

Post Infographics

Mobile Divides in Emerging Economies
Variation across countries in the reliability of mobile phone coverage
In some emerging economies, many do not own – or even share – mobile phones
Many mobile phone owners struggle with expenses and connections
Cost and loss of device are most-cited reasons why people share phones
Some mobile owners have trouble finding content in their preferred language
Costs are key reason people across emerging economies don’t use phones
Security, financial issues among the most common hardships faced regarding accessibility of mobile phones
Co-occurrence rates of persistent issues in the Philippines
Mobile phone non-users from different countries disagree over whether they want a device in the future
The number of mobile phone non-users varies in emerging economies
Device costs are a key reason people across emerging economies don’t use mobile phones
Device costs, more than data costs, are a reason people don’t use mobile phones
Theft of phone and info security are drawbacks in some countries
Many mobile phone non-users say someone else in their family having a phone is a reason they don’t use one; few already have access to the internet
Mobile phone complexity is a deterrent to ownership
Some mobile phone non-users say their limited reading ability is a reason they don’t have phones
Some non-users say unreliable service is a reason they don’t use mobile phones
Mobile phone non-users split over whether they want a device in the future
Frequent issues impair some sharers’ ability to use mobile phones
Venezuelans and Indians most likely to share their mobile phones
Many mobile sharers say costs are the reason they do not own their own device
Mobile phone sharers often do not have enough money for key necessities
Mobile phone sharers often have trouble paying for phone usage
Many mobile phone sharers limit usage because of concerns about using too much data
Kenyan mobile phone sharers most likely to report using multiple SIM cards as a way to save money
Many phone sharers lack their own device because of theft or damage
Most mobile phone sharers have connectivity issues
Many phone sharers report having at least some difficulty charging their devices
Mobile phone sharers often cannot find information online in their preferred language
Some mobile sharers say difficulty of mobile phone use is the primary reason they do not own a phone
Frequent issues impair some owners’ ability to use their phones
Many mobile phone owners have some difficulties paying for their phone use
Mobile phone owners often have difficulty paying for data, other necessities
Many mobile phone owners take steps to conserve data
Younger phone owners more likely to regularly conserve data
Few phone owners use multiple SIM cards
Many mobile phone owners have little issue accessing content in their desired language
Many mobile phone owners have some English abilities
Security, financial issues among the most common hardships faced regarding accessibility of mobile phones
Smartphone use is associated with higher rates of security issues in most countries
Financial issues are more common among individuals with lower incomes
Younger adults are more likely to experience connectivity difficulty
Co-occurrence rates of persistent issues in Colombia
Mobile users experiencing financial hardship more likely to say mobile phones have helped them obtain news and information
Co-occurrence rates of persistent issues in India
Co-occurrence rates of persistent issues in Jordan
Co-occurrence rates of persistent issues in Kenya
Co-occurrence rates of persistent issues in Lebanon
Co-occurrence rates of persistent issues in Mexico
Co-occurrence rates of persistent issues in South Africa

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