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Pew Research CenterNovember 17, 2015
Searching for Work in the Digital Era

Smartphone job seekers encounter a range of problems navigating online employment resources

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Smartphone job seekers encounter a range of problems navigating online employment resources

Post Infographics

Searching for Work in the Digital Era
Roughly one-third of recent job seekers say the internet was the most important resource available to them during their most recent employment search
Smartphone job seekers with lower education levels are much more likely to use their phone to fill out a job application or create a resume or cover letter
Smartphone job seekers encounter a range of problems navigating online employment resources
Most Americans are relatively confident in their digital job-seeking skills, but a minority would find it challenging to accomplish tasks such as building a professional resume
Social media users from a range of age groups use these platforms for employment-related purposes
Researching and applying for jobs online is nearly universal among recent job seekers
Demographics of online job seeking
Roughly one-third of recent job seekers say the internet was the most important resource available to them during their most recent employment search
Many who are not currently employed lack confidence in their digital job-seeking skills
Many who have not attended college would find it difficult to look for a job digitally
53% of 18- to 29-year-olds have used a smartphone as part of a job search
Half of smartphone job seekers have filled out a job application using their phone; nearly one-quarter have used a smartphone to create a resume or cover letter
Smartphone job seekers with lower education levels are much more likely to use their phone to fill out a job application or to create a resume or cover letter
Nearly half of smartphone job seekers have had problems accessing or reading job-related content on their smartphone
Social media users from many age groups use these platforms for employment-related purposes
African Americans are especially likely to use social media for job-seeking

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