Thanks go to Lee Rainie, Tom Spooner, and Peter Bell, who contributed editorial insights and invaluable number-crunching to this report. 

Special thanks to my 94-year-old grandmother, Rosalie Yerkes Figge, who, when I showed her the Web in 1994, said, “I was born too early,” but then proved herself wrong by taking to email like a fish to water.

About the Pew Internet & American Life Project: The Pew Internet Project is a nonprofit, non-partisan think tank that explores the impact of the Internet on children, families, communities, the work place, schools, health care and civic/political life.  The Project does not advocate any policy outcomes. Support for the project is provided by The Pew Charitable Trusts. The project’s Web site:

About Princeton Survey Research Associates: PSRA conducted the survey that is covered in this report. It is an independent research company specializing in social and policy work. The firm designs, conducts, and analyzes surveys worldwide. Its expertise also includes qualitative research and content analysis. With offices in Princeton, New Jersey, and Washington, D.C., PSRA serves the needs of clients around the nation and the world. The firm can be reached at 911 Commons Way, Princeton, NJ 08540, by telephone at 609-924-9204, by fax at 609-924-7499, or by email at